Introduce your team

The Hospitality Moments Team has been successful in building and rebuilding hospitality programs. Working throughout the non-commercial hospitality sector, the group has also helped retail establishments find operational efficiencies with a hospitality mindset. Most recently Robert led the opening team of a biotech incubator startup as it purchased a NYC landmark building and created collaborative spaces for residents and marketing the event space to external clients. As a team of professionals the group has recreated the colleague experience for a number of organizations. With over 30 years in the retail, corporate real estate and noncommercial foodservice sectors, Hospitality Moments brings expertise and experience helping clients drive positive change with a hospitality mindset. Our founder Robert Gordon has held many positions with both contractors and corporate occupiers that offers him a unique perspective on the landscape of the business. Robert has developed, designed, and delivered solutions for all areas of hospitality. From Reception and Audio-Visual Services to Food and Beverage operations and is a leader in the industry. Robert has helped positively transform  a corporate culture and curated specific solutions for clients within real estate and workplace strategy industries. With global experience in designing spaces along with a keen eye on cost effective operations Robert has led projects of both design and improvement across the world. Additionally, Robert has curated amenity programs for large organizations (including membership programs) that brings out their own culture through the amenities and services provided on site and virtually. Robert has spent a great deal of time working on engagement models for the virtual employee as he feels that all employees no matter where they sit should have similar access to the offerings in each and every group. Robert is a graduate of Towson University (formerly Towson State) and is an active member and past president of the Society for Hospitality and Foodservice Management (SHFM)